Parts Manager - Phoenix, Arizona, United States

Campers Inn RV is looking for a Parts Manager! This role is responsible for running a profitable and efficient parts department.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including: 
  1. Major Medical Insurance
  2. Dental Insurance
  3. Vision Insurance
  4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
  5. Employee Assistance Program (EAP)
  6. Paid Time Off
  7. Qualified retirement plan (401k)
• Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a safety sensitive position
• Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Prepare and administer an annual operating budget for the parts department.
• Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales
• Hire, train, motivate, counsel, and monitor the performance of all parts department staff
• Direct and schedule the activities of all parts department employees
• Monitor parts department employees' payroll records
• Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction
• Handle customer complaints immediately and according to the dealership's guidelines.
• Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business
• Monitor and adjust inventory to minimize obsolescence

Qualifications

• Education: 
  1. High school diploma or equivalent is required
• License & Certifications:
  1. Valid driver’s license and good driving record is required
• Experience:
  1. Five years of experience in an automotive parts department is preferred
  2. Some sales experience is required
• Abilities: 
  1. Ability to read and comprehend instructions and information
  2. Excellent verbal and written communication skills
  3. Ability to operate the department profitably within dealership guidelines
  4. Ability to use a computer and other office equipment 
  5. Knowledge of MS Office
  6. Knowledge or ability to learn company system applications, including Motility Systems2K and other applicable software
  7. Requires continuous visual ability for use of computer, files, and reports
  8. Ability to bend or sit for long periods of time
  9. Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.