Oil Change Technician
The Oil Change Technician is expected to:
- Protect the legal, financial and moral well-being of the dealership;
- Perform lube, oil, filter and multipoint service for customer vehicles;
- Be a teacher to support the efforts of other employees to be successful.
- Seek ways to improve business operations efficiencies and customer service.
Primary Duties:
1. Ensure maximum productivity, customer service and cost control.
- Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
- Assess any supplemental vehicle needs.
- Perform quality service at all times and notify management of any substandard processes, parts or procedures.
- Maintain clean vehicles during all servicing and repairs.
- Achieve customer service satisfaction through prompt and accurate service and communication.
- Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
- Perform all job duties requested by management.
2. Operate with integrity:
- Demand the highest ethical standards from self and others.
- Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
- Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
- Maintain a neat, orderly and safe work environment
Qualifications:
- High school diploma or the equivalent recommended but not required.
- One year experience as a technician's assistant or apprentice.
- Maintain valid driver's license and MVR within company policy requirements.
- Local state inspection license preferred
Physical Requirements:
- Work performed in shop setting
- While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
- Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
- Required to lift up to a minimum of 100 lbs.
- Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools or controls.
- Occasionally required to stoop, kneel or crouch.
- Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
- Required to operate equipment and move vehicles in a safe manner at all times.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
- Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
- Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
- Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
- Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
- Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
- Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
- Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.
Benefits and what we offer:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
