Position: Front Desk Representative
Location: Miami, FL
Department: Office Manager
Employment Type: Full-Time
Job Summary:
The Front Desk Representative is the first point of contact for visitors and clients. This role is essential in ensuring a positive experience for anyone entering our facility. The ideal candidate will be friendly, professional, and highly organized.
Key Responsibilities:
- Greet and welcome guests as they arrive at the office.
- Answer, screen, and forward incoming phone calls.
- Receive, sort, and distribute daily mail and deliveries.
- Provide basic and accurate information in-person and via phone/email.
- Perform administrative tasks such as data entry, scheduling appointments, and managing the office calendar.
- Monitor office supplies and place orders when necessary.
- Assist with various administrative duties as needed.
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Customer service attitude.
- Ability to maintain a professional appearance and demeanor.
