Job Title: Front Desk Representative
Location: Charlotte, NC
Department: Office
Job Type: Full-time
Job Summary:
We are seeking a professional and friendly Front Desk Representative to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication and customer service skills, a positive attitude, and the ability to handle a variety of administrative tasks while maintaining a professional demeanor. This position is crucial in ensuring smooth day-to-day operations and creating a welcoming environment for everyone entering the office.
Key Responsibilities:
- Answer phone calls, direct inquiries, and take messages as needed.
- Handle administrative tasks such as scheduling appointments, sorting mail, and coordinating deliveries.
- Assist with managing office supplies and ensuring inventory is stocked.
- Maintain an accurate and up-to-date visitor log and employee check-in records.
- Assist with basic office needs, including providing information to clients and visitors.
- Perform clerical duties such as filing, data entry, and document preparation.
- Ensure the security of the building by monitoring access and issuing visitor badges.
- Assist other departments with administrative support as needed.
- Handle any client or visitor concerns in a professional and courteous manner.
- High school diploma or equivalent; additional certifications or college coursework preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle a fast-paced work environment.
- Friendly, approachable, and professional demeanor.
- Ability to handle confidential information with integrity.
