Looking for a successful career with opportunity for growth and real professional satisfaction? Join Loyalty Automotive. We’re a locally owned and growing automotive group of dealerships in Williamsburg and Richmond. As a result of our continued growth, we’re looking to hire a motivated, organized and customer-focused BDC Representative.Â
The Business Development Center (BDC) Representative handles incoming phone calls, coordinates incoming sales inquiries, service requests, and internet correspondence.Â
Responsibilities
- Receive incoming calls and coordinate schedules of sales and service teams
- Customer follow up on website inquiriesÂ
- Provide information back to customers based on their questions and needsÂ
- Manage required paperwork and recordsÂ
- Other duties as assigned
Requirements
- Prior customer service experienceÂ
- Excellent verbal/written communication skills
- Self-motivated, goal oriented and ability to work in a fast paced environment
- Strong organizational and time management skills
- Ability to use multiple computer and telephone software applications
- Strong customer service skillsÂ
- Ability to quickly learn new informationÂ
- Automotive experience a plus
Benefits:
- Competitive compensation package
- Medical, dental, 401k plus more!
- Paid Vacations
- Ongoing training and development
- Room for advancement