Business Development Center Representative - Williamsburg, Virginia, United States

Looking for a successful career with opportunity for growth and real professional satisfaction? Join Loyalty Automotive. We’re a locally owned and growing automotive group of dealerships in Williamsburg and Richmond. As a result of our continued growth, we’re looking to hire a motivated, organized and customer-focused BDC Representative. 

The Business Development Center (BDC) Representative handles incoming phone calls, coordinates incoming sales inquiries, service requests, and internet correspondence. 

Responsibilities

• Receive incoming calls and coordinate schedules of sales and service teams
• Customer follow up on website inquiries 
• Provide information back to customers based on their questions and needs 
• Manage required paperwork and records 
• Other duties as assigned

Requirements

• Prior customer service experience 
• Excellent verbal/written communication skills
• Self-motivated, goal oriented and ability to work in a fast paced environment
• Strong organizational and time management skills
• Ability to use multiple computer and telephone software applications
• Strong customer service skills 
• Ability to quickly learn new information 
• Automotive experience a plus

Benefits:

• Competitive compensation package
• Medical, dental, 401k plus more!
• Paid Vacations
• Ongoing training and development
• Room for advancement