Body Shop Estimator
We are seeking a motivated and detail-oriented Body Shop Estimator to join our team. The ideal candidate will have a strong understanding of auto body repair processes and excellent customer service skills. You will be responsible for assessing vehicle damage, preparing detailed estimates, and effectively communicating with customers and insurance companies.
Qualifications:
- Previous experience as a body shop estimator or in a similar role.
- Knowledge of auto body repair techniques and estimating software (e.g., CCC ONE, Mitchell).
- Strong attention to detail and excellent organizational skills.
- Outstanding communication and interpersonal abilities.
- Ability to thrive in a small, fast-paced environment.
- Valid driver’s license and clean driving record
Skills/Requirements:
- High School Diploma or equivalent
- Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop and calls customers as necessary.
- E-mail quotes and relevant information/pics
- Schedule new appointments.
- Take good pictures of vehicle damages.
- Assess vehicle damage and prepare accurate repair estimates.
- Communicate with customers to explain the repair process and answer questions.
- Collaborate closely with technicians to ensure all repairs are accounted for in estimates.
- Liaise with insurance adjusters and provide necessary documentation for claims.
- Stay updated on repair techniques, industry trends, and estimating software.
- Provide excellent customer service throughout the repair process.
- Ensure compliance with safety and quality standards.
- Other duties as assigned.
What We Offer
- Medical, Dental, and Vision Insurance
- 401K Plan with employer matching
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and Wellness Coaching
- Discounts on products and services
Who We Are
Krieger Ford is a locally-owned, family-operated Ford dealership serving Central Ohio for over 50 years. At Krieger Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals for their hard work and dedication. Our dealership works as a team, and we strive to be the best for our customers.
Every employee at Krieger Ford is absolutely critical to its success and we are always looking for bright, driven, and energetic professionals to add to our world-class team. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Krieger Ford, Inc. Core Values
Rooted in Humility: Committed to Respect and down-to-earth Values
Attitude is Everything: We have Solutions not Excuses and Take Pride in Results. "It's Not my fault, but it is my Problem".
We Do Right by the Customer: No matter what. Passionate about customer happiness.
Integrity Always: Hard Work, Honesty and Getting the Job Done
Together as One: Family, Dedication and Team Driven Success
