BDC MANAGER - Williamsburg, Virginia, United States

  • Job Type: Full Time
  • Category: BDC
  • Published: 11-05-2024
  • Job Location: Williamsburg, Virginia, United States
Job Description:

Looking for a successful automotive career with opportunities for growth and real professional satisfaction? Join Loyalty Automotive. We’re a locally owned and growing automotive group of dealerships in Williamsburg and Richmond. As a result of our continued growth, we’re looking for a leader to manage our BDC department. 

Job Responsibilities

  • Oversee BDC department operations

  • Recruit and train BDC staff

  • Understand consumer buying behaviors 

  • Run daily/weekly/monthly reports and track results

  • Train BDC staff by reviewing customer interactions and outcomes

  • Review performance and develop staff

  • Work with dealership team to deliver prospects and sales 

Skills/Qualifications

  • Successful track record in Internet sales, car dealership business development centers or Internet sales department management

  • The ability to manage high call volumes and internet leads 

  • Overall knowledge of automotive sales and service department operations

  • Strong organizational skills and leadership abilities

  • Familiarity with dealership CRM systems

  • Experience in training teams and individuals

Job Requirements

  • High school diploma or equivalent 

  • Dealership BDC experience

  • Good presentation skills

  • Computer and digital knowledge 

  • Motivated and customer-focused 

  • High School diploma (or equivalent)

  • Valid driver's license 

 

Benefits:

  • Paid salary during training period

  • Medical, dental, 401k plus more!

  • Paid Vacations

  • Competitive compensation package

  • Ongoing training and development

  • Room for advancement 

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