Automotive Service Department Assistant - Murfreesboro, Tennessee, United States

  • Job Type: Full Time
  • Category: Automotive Service Advisor, Automotive, Customer Service Representative, Customer Service, Service Writer
  • Published: 01-12-2026
  • Salary: 65000 - 85000 Per Year
  • Job Location: Murfreesboro, Tennessee, United States
Job Description:

KIA OF MURFREESBORO - Automotive Service Department Assistant

KIA of Murfreesboro is seeking a dependable, detail-oriented Service Department Assistant to support our busy automotive service team. This role is ideal for someone who enjoys staying organized, working in a fast-paced environment, and MOST IMPORTANTLY- helping deliver an excellent guest experience! Also, must be available TUESDAY THROUGH SATURDAY!

Responsibilities include:

  • Supporting service advisors and management with daily administrative tasks

  • Learning service advisor duties and cross training in the service department

  • Scheduling appointments and assisting with customer follow-up

  • Preparing repair orders, invoices, and internal paperwork

  • Coordinating vehicle flow and assisting with service lane operations

  • Maintaining accurate records and ensuring compliance with dealership processes

  • Giving an amazing guest experience and making CSI your number one priority

Why Should You Work For Us?

  • Competitive compensation and training salary while you learn

  • Stable, full-time opportunity

  • Supportive team culture

  • Growth potential within the service department

  • Benefits including health, dental & vision as well as PTO and paid vacation

Job Requirements:

Qualifications & Job Requirements

  • Previous automotive dealership or service department experience preferred

  • Strong organizational and multitasking skills

  • Excellent communication and customer service abilities

  • Tech-savvy, CDK a Plus!

  • Professional appearance and positive attitude

  • Ability to thrive in a fast-paced, team-oriented environment

If this sounds like you, we’d love to hear from you! Follow instructions for applying, no phone calls or pop ins to the dealership, please. 

Must be able to pass a background check and a drug screening and have a clean, insurable driver's license.

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