Service Advisor – Cadillac of Greenwich
Salary: $75,000–$95,000 (Based on Experience)
Cadillac of Greenwich is seeking a customer-focused, professional Service Advisor to join our luxury service team. This is an excellent opportunity for an experienced advisor who takes pride in delivering a high-end client experience while working in a fast-paced, team-oriented environment.
What You’ll Do:
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Greet customers promptly and professionally, ensuring an exceptional service experience
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Write accurate repair orders and clearly explain recommended services
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Communicate effectively between customers and technicians
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Monitor vehicle repairs and keep customers informed throughout the process
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Upsell maintenance and repair services ethically and transparently
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Maintain CSI standards consistent with the Cadillac brand
What We’re Looking For:
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Previous automotive service advisor experience required
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GM experience strongly preferred
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Strong communication and organizational skills
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Professional appearance and demeanor
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Ability to thrive in a high-volume, customer-focused environment
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Valid driver’s license
What We Offer:
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Competitive salary range of $75,000–$95,000, DOE
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Stable, well-established dealership
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Supportive management and team culture
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Growth opportunities within a respected luxury brand
Join a dealership that values professionalism, customer satisfaction, and its people.
Cadillac of Greenwich is an equal opportunity employer.
