Automotive BDC Consultant
At our dealership, your growth and expertise are at the heart of everything we do. As a dedicated BDC Consultant, you'll play a pivotal role in starting customers on their automotive journey. We’re committed to investing in your development through comprehensive training, mentorship, and continuous learning opportunities, ensuring you have all the tools you need to thrive and accelerate. The BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls and make outbound calls according to script, to schedule a sales appointment.
• Schedule follow-up contact if no appointment is made.
• Confirm scheduled appointments.
• Purify and update Customer information in database.
• Contact Customers based on current marketing initiatives.
• Contact and follow up with Internet Customers via email and phone to schedule an appointment.
• Ability to meet or exceed monthly goals.
QUALIFICATIONS:
• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.
• Have a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
.• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks
WHAT WE OFFER:
- Great hourly rate plus additional bonuses
- Vacation time
- Health and Dental insurance
- Company matched 401K
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
